Effects of Conflict - 3418 Words

Effects of Conflict on Employee and Organizational Performance By MeLissa Wilson Organizational Behavior, Instructor Sherri Petro Effects of Conflict on Employee and Organizational Performance Outline 1.1 Introduction 1.2 Causes of conflict 1. Personality clashes 2. Lack of leadership 3. Work environment factors 1.3 Types of conflict 1. Interpersonal Conflict 2. Task conflict 3. Procedure Conflict a. Vertical Conflict 1.4 Reason of Conflict 1. Interpersonal relationships 2. Structural changes within the organization 1 Controlling and Managing Conflict 1. 6 step process 2.2 Methods to Resolve Conflict 1. Compromising 2. Mediation 3.1 Effects of Conflict 1.†¦show more content†¦However, conflicts are rarely resolved easily, to a certain extend most conflicts are managed, as individuals work out difference (Barker, 1987). 1.2 Causes of Conflict With any organization, there are many causes of conflict; however, the conflict with an Individual usually arises when an individual is unclear about what they are expected to do, this happens when the manager or supervisor in charged has not clearly defined their expectations to the employee (Henry, 2009). A survey conducted by Psychometrics Canada, surveyed 357 HR professional’s employees about what they see as the main causes of conflict, employees often report that personality, leadership, communication and the work environment play considerable roles. Personality clashes and warring egos, scored the highest percent of 86 % of the majority of respondents indicated being a frequent conflict. Lack of leadership is the second most commonly mentioned cause rating at 73 %. Poor leadership from the top of the organization plays a significant part in generating conflict at work. Issues related to communication and work environment followed closely with a score of 67% reporting lack of honesty and openness as their cause of conflict, and 64% indicate that work i s stress is their mainShow MoreRelatedConflict, Causes, And Effects On The Resolution Of Conflict1613 Words   |  7 PagesConflict retort is a canvass that employers confront at any given time. It demands discreet investigation and correlation to comprehend the narrative of contention and methods to determine them. 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